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Frequently Asked Questions
As vintage and second-hand items, our products may show signs of previous wear that add to their authentic character. We carefully describe the condition of each item in the product listing. If you have specific questions about an item's condition, please reach out to us before purchasing.
Vintage sizing can differ from modern sizing standards. We recommend checking the specific measurements provided in each product listing rather than relying solely on the size tag. If you need help determining the right size, feel free to contact us.
We specialize in authentic vintage and second-hand clothing across a wide range of styles. Our selection focuses on trending and iconic brands such as Nike, Harley-Davidson, Carhartt, Leviβs, Adidas, Stone Island, Ralph Lauren, Lacoste, and The North Face.
Our collection includes a variety of items such as t-shirts, pants, jackets, hoodies, sweatshirts, and shirts. In addition to general vintage apparel, we also carry a selection of vintage sportswear, including soccer jerseys and vintage t-shirts from MLB, NFL, and NCAA teams.
Yes! All our items are genuine vintage and second-hand pieces. Many of our products are one-of-a-kind finds, which means once they're gone, they're gone. Each piece has its own unique history and character.
We're based in Italy and ship internationally. Shipping costs and delivery times vary depending on your location. For international orders outside the EU, please note that additional customs duties and taxes may apply upon delivery.
We accept returns within 30 days of delivery. Items must be returned in the same condition in which they were received.
Due to the unique, vintage nature of our products, please review each item's description and measurements carefully before purchasing. Contact us directly if you have any questions about sizing or condition before placing your order.
Payment
At Kilo Vintage, we accept all major forms of credit cards, as well as several other forms of payment: π³
β’ American Express
β’ Discover
β’ MasterCard
β’ Visa
β’ PayPal
β’ Gift Card
We do not accept the following forms of payment:
β’ CODs
β’ Layaway plans
β’ Merchandise Return Cards
Important Payment Information:
β’ Some debit and bank check cards may reflect deduction of funds immediately upon order. This is an authorization only. Funds will be collected by Kilo Vintage upon shipment of products.
β’ For your security, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria.
Unfortunately, we do not offer discounts on our products at this time. But you can check our special Sale section
β’ Shop online at Kilo Vintage and add products to your shopping cart.
β’ When you're ready to check out, go to your shopping cart and proceed to checkout.
β’ Enter your gift card number and unique PIN (codes are case sensitive) in section 4: payment details.
β’ Please save your gift card for future use if it covers the full amount of the transaction. If your gift card only covers a portion of the transaction, an additional form of payment is required.
β’ If you have a gift card that does not have a PIN, it cannot be redeemed online and can only be redeemed at a Kilo Vintage retail store. In order to use your gift card online, your remaining balance can be transferred to a new gift card at your local βCompany nameβ.
β’ When making a purchase online at Kilo Vintage, you may redeem up to 5 gift cards per order.
β’ Gift cards are not accepted for auto ship orders.
β’ Purchases of gift cards are not eligible for Treats points.